Delivery

Delivery

We offer a free standard delivery service (registered, tracked and signed-for) to all UK Mainland addresses as well as to addresses in countries in the EU through a variety of delivery couriers including Royal Mail.

We may be able to arrange a personal delivery in and within a 20-mile radius of Central London at the customer’s convenience.

For EU orders, please check the delivery destination import details before purchase. Any import or customs duties as well as any local taxes are the responsibility of the customer. Customers must establish whether any local taxes or import duties are payable before placing an order.

Delivery to North America

Deliveries to North America will be charged at £100 plus any applicable local taxes, import and customs duties which are the responsibility of the customer. Customers must establish whether any local taxes or import duties are payable before placing an order.

We will be happy to deliver to an alternative address in the UK if requested and arranged for by the customer, or to a hotel if you are visiting London. If so, please feel free to contact us by email at: enquiries@vivienalexander.com

Delivery to Australia and New Zealand

Deliveries to Australia and New Zealand will be charged at £125 plus any applicable local taxes, import and customs duties which are the responsibility of the customer. Customers must establish whether any local taxes or import duties are payable before placing and order.

International Delivery to the Rest of the World

We do not currently offer international delivery outside the EU, North America and Australia and New Zealand.